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Help

Support

Need help with Becoming? Send a short note and include the screen or flow where you ran into trouble.

Email support

Send a clear note and include only journal details or screenshots you are comfortable sharing.

Email support

Helpful details

  • Device model
  • Operating system version
  • Becoming app version
  • The screen or flow where it happened

01

App issues

Tell us what screen you were on, what you expected, and what happened instead.

02

Privacy and data

Ask about journal storage, photos, biometric lock, deletion, or permission behavior.

03

Feature feedback

Share prompts, flows, themes, or insight improvements that would make the app clearer.

How do I get support?

Email [email protected] with your device model, operating system version, app version, and a short description of what happened.

Where are my journals stored right now?

In the current version, entries, moods, streak information, settings, and attached photos are stored on your device. We do not collect that journal content from the current version.

Will sync be added later?

Sync is planned for a future version. It will be introduced with clear privacy controls, and the privacy policy plus App Store disclosures will be updated before that release.

Why does the app ask for photo access?

Photo access is used only when you choose to attach a photo to an entry. You can manage photo permissions in your device settings.

How does biometric lock work?

Biometric lock uses your device authentication system. Becoming does not receive or store biometric templates.